Upper-class is well beyond our budget so looked forward to Virgin’s Premium Economy. Virgin Atlantic Flying Club is transfer partners with Amex Membership Rewards, Chase Ultimate Rewards, and Citi ThankYou, so there are lots of ways to easily earn miles with them. CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. Somehow the bus ride to the terminal took 15 minutes, and even from where we were dropped off it was still a long walk to immigration. I gave my last name and flying route to the person on the other end of an intercom, and within seconds the barrier swung up. It’s not like their fares are discounted for the bad seats or anything. We took this flight in May 2019. The description of the seats is the reason I won’t fly Virgin! As we climbed out I browsed the entertainment selection. I flew back using Virgin Flying Club miles which cost 57,500 miles and around £270 taxes and charges Check-in I arrived at the airport in my hire car. A frequent commenter here (thenicepaul) has said many, many times on this site how much he hates proximity to the bar. On my recent flight to Hong Kong , strangely I didn’t notice anyone use the bar. It was stocked with some snacks and drinks including a hefty bottle of Grey Goose vodka! Virgin Atlantic has a new Upper-Class product but, for the time being, that product is only available on the airline’s Airbus A350 aircraft so the cabin being reviewed here will be the cabin most flyers will find themselves in when they book Virgin Atlantic’s Upper Class.. I’d highly recommend avoiding the last few rows on a daytime flight, though on a short redeye there wasn’t anyone using the bar. There was a wide range of seating, from more formal dining to bubble chairs hanging from the roof, and although the lounge felt busy (and buzzy), there were seats available in all the different areas. Lastly for dessert I had the lemon and blackberry mascarpone cheesecake, which was excellent as well. It was difficult — and required clearing the whole tray table — to push the screen out midmeal. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Note that in order to extend the tray you have to push the button on the right, which is something that seems to confuse many. Extending Virgin Atlantic entertainment system. The flight attendant working my aisle wasn’t rude at all, but her priority seemed to be providing the service as quickly as possible, which I’m totally fine with on a flight like this. I will be travelling to Africa soon and will be going Upper class, so I shall surely feedback on my experience. The Balik salmon starter came with a celeriac-and-pea salad and was really tasty, and was served with a selection of bread. Nothing was too much trouble, and everything was with a smile. Same wacky seat as Air New Zealand. If you are going to lie it should be more plausible. Virgin Atlantic has their transatlantic soft product down to a science, especially for these painfully short East Coast to London flights. BA seats At 7 across in Club World look better than this. That was your foolish decision to leave in your purse. @ Frederik — To be clear, I was saying that they *do* offer hot breakfast, unlike some other airlines. None of the items stood out, but they were all handy on this relatively short flight. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Virgin Atlantic business class headphones. Afternoon tea (my second of the day!) Each seat had individual air nozzles, which is a useful feature. Five minutes after takeoff the seatbelt sign was turned off. Virgin Atlantic 787-9 Upper Class Bar One of the onboard amenities that is a staple of every Virgin Atlantic Upper Class cabin is a bar. Yes, if I recall it’s first class without direct aisle access from every seat and not a flatbed- that’s the real horror here, not the corpse. It was painfully slow, though. Virgin Atlantic 12 A 5MB file took 38 minutes to download. First impressions were excellent. No complaints about them personally, but it took more than three hours to finish lunch service. @Frederik @Lucky The wording of that sentence is odd. *Bonus value is an estimated value calculated by TPG and not the card issuer. It was the making of a pleasant flight. Can’t stand those seats pointing away from the windows. After a jolt forward in the wrong direction by the driver, we were up the ramp to the front door of the Clubhouse wing. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. Every other time I’ve flown Virgin Atlantic the flight attendant has introduced themselves by name and asked if I was familiar with the seat, though they didn’t do that this time around. As these drinks were served, the crew also popped down the cute Wilbur and Orville salt and pepper shakers. Arrive: 9:30AM (+1 day) However, the insane brownie with squeeze tube of salted caramel made up for any faults. That aside, I enjoyed the review, thanks! Insist the VS cabin crew have the police meet the plane? ), and the menu was extensive, with the option to have light snacks, hot dinner, and/or hot breakfast. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. The bad part of sitting in 11A is that you might as well be sitting at the bar, because it’s that close. It’s impressive that Virgin Atlantic offers pajamas in business class on all redeyes, even these short sub-six hour flights. Virgin Atlantic recently took over the Seattle to London Heathrow route from Delta Airlines. I’m not sure how the police could imply that another passenger or crewmember with that much money didn’t bring it on board. The Upper Class on the 787 consists of 31 flat bed seats that are arranged in a 1-1-1 configuration. Virgin Atlantic Upper Class bar 787 Virgin Atlantic has 31 Upper Class seats on the 787-9, all located between doors one and two. Pro tips: this is an average business class seat: Add a Tip. Upper Class passengers can enjoy a new iteration of Virgin Atlantic’s iconic ‘Upper Class Suite’ which incorporates all of the popular features of this along with some new design elements. I also noticed crew calling passengers “guys.” I actually quite like that informality, and informal is perhaps part of the Virgin brand, but I know some people hate this. As far as service goes, I appreciated the efficiency of it all, though I’ve had more enthusiastic Virgin Atlantic crews. So there’s an episode of Murder, She Wrote (The Corpse Flew First Class) where Jessica is flying BOS-LHR in first on the “Champagne Supper Flight” and of course, someone gets killed. I’m not sure how you could’ve proved you had that much money with you. Going into this flight, I knew that Virgin doesn’t have the best seat around installed for its Upper Class product, but its Clubhouse at Heathrow gets a lot of praise, and generally the onboard experience is positive and fun — would this be enough to overcome its outdated hard product? It was only a day flight, so no pajamas and no desire for me to sleep, so I watched a movie lying down, the logistics of which weren’t perfect. “Mood lighting” doesn’t fix this major Business Class flaw. The “on behalf of Richard Branson” comment was odd. Whenever I fly VA, and they announce the number of passengers onboard, it’s never that many. There was a lovely sunrise as we approached London. Personally I transferred points from Amex to Virgin Atlantic when there was a 30% transfer bonus, so really the ticket only cost me 37,000 Amex points plus the taxes and surcharges. It was served cold and was tough with a butchery smell. Virgin Atlantic has 31 Upper Class seats on the 787-9, all located between doors one and two. That’s more than sufficient, given that almost no one actually eats. One Mile at a Time is owned by PointsPros, Inc. It’s once again showing the different terms in the transatlantic English languages. For example, you could sign up for The Platinum Card® from American Express, which is currently offering a welcome bonus of 75,000 points after spending $5,000 within the first six months of account opening. By 9:30PM boarding was complete (a full 20 minutes before scheduled departure), and around this time the captain made his welcome aboard announcement. PS, Lucky any plane on heading back to Australia any time soon? WhatsApp messages were OK, but not photos, and Slack was a struggle. Not only was the food good, but my meal was done just over 45 minutes after takeoff. That’s up to $50 in statement credits semi-annually. Reminder: OMAAT comments are changing soon. WELCOME OFFER: 75,000 Points Terms Apply. My wife and I flew out of JFK Terminal 4 back in September 2017 to LHR with Delta, and while at JFK, we were able to spend sometime in the Virgin lounge and really enjoyed our time. This was really good, much better than I was expecting. Just as in Qantas' Airbus A380 first c… Instagram? iIRC the beds in the A350 are full recline with no need to flip? Looks like a W hotel. The new Virgin Upper Class seat being rolled out on its A350s will be a real game changer, because it really is the seat and cabin that let down the whole experience. Although I understand that they are improving Club and First catering and return from Miami 8 weeks ago it was a much better full hot breakfast. RE: Fast track cards when landing in London, Stansted Airport has introduced a fast track lane to the E-Gates, I’m guessing this is to allow the Emirates 1st and Business passengers to jump the queue if they land around the same time as 10 full Ryanair planes. Today (December 30, 2020): Review of Virgin Atlantic A350’s (new) Upper Class from London to New York. I would love to try them sometime, even though their J cabin looks very cramped. You’re not an Albanian mobster boss to carry $4500 cash in a purse. There were also some headphones waiting at my seat, which weren’t particularly high quality. I made an appointment at the Spa as soon as I entered. He chronicles his adventures, along with industry news, here at One Mile at a Time. When I booked all of the seats on the left were taken except 10A and 11A, so I figured I’d take 11A. I boarded through the second set of doors, and was pointed left into the Upper Class cabin by the flight manager. Lastly, I should mention that I could have avoided the carrier surcharges by booking through Delta, as they don’t impose surcharges for Virgin Atlantic awards originating in the US. Just 20 minutes after takeoff my table was set, and I was brought the appetizer, which was a goat cheese and orange salad. While the screen itself was small, its contents were not. This is my review of Virgin Atlantic’s Upper Class seat on the new Boeing 787-9 service. My trip from arrival at the gate to aircraft took less than a minute, and I was warmly welcomed at the doors and asked if I knew where I was going. A Review of Virgin Atlantic 787-900 Upper Class LHR – HKG. Like NZ these seats are just not good enough in 2020,heck they weren’t even good when they first introduced them – it’s like a dormitory and at biz fares it’s just not on – they obviously know how bad they are and try to excel in other areas so that’s great but when there’s a choice – NO!!! The Points Guy will not sell your email. As you said, storage is extremely limited which is a bit challenging, but I find the overall privacy and direct aisle access is great— I also like the openness of the cabin vs. reverse herringbone or other 1x2x1 configs. I find the layout of the seats kind of odd, and the mood lighting to be annoying. She opened the door to the car and welcomed me to the Upper Class wing. Register here to save your space. Note: Please see my Advertiser Disclosure. As you’d hope, service was very quick in light of that. The seat is not my favorite in the sky by any means, because I love staring out the window so much, but it is comfortable, even if switching to a bed is a production. At this point the bar was set up with some snacks as well, though it was otherwise quiet. There is simply nothing better for me than being outside, right in the heart of one of the busiest airfields in the worlds. As in, “Richard personally asked me to say this.” I don’t think this should become a thing…”On behalf of Alex Cruz…”. I would have put that in my bra …. This site is for entertainment purposes only. Those were the days. Was that lighting that horrible in person? Though in many ways the mood lighting is just a distraction from what’s otherwise a subpar business class seat. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Starters on offer were edamame salad, tomato soup or Balik salmon. Potato chips were served along with the first round of drinks. And, since the program is a 1:1 transfer partner of all the major transferrable points currencies (American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou), so Virgin miles are easy to earn. View seat details . Be the first to review this seat! The FAs asked if I wanted anything else to eat, but without a menu, I was at a bit of a loss. Flight Review: Virgin Atlantic 787 Upper Class In 360° Virtual Reality… by Gilbert Ott September 8, 2016 September 8, 2020. Virgin Atlantic’s “classic” herringbone business cabin (the one featured here) is being phased out in favour of a new 1-2-1 configuration on its A350 aircraft. Premium. Naturally, I chose a hanging swing seat facing the runway! Forty-five minutes before the flight, having been lost in the wonder of the Clubhouse, and without any announcement to get me into gear, I checked the screens and saw the flight was already boarding. All window seats faced into the middle, with the port seats facing a wall (i.e., the back of the middle column of seats). So tacky. Conversely, the view across the cabin and out those windows was actually quite nice! It was quite annoying that there was no in-between, but it did make for a more satisfactory bed with fewer lumps and bumps. Just by earning the welcome bonus on the card, you could earn enough points for a one-way Upper Class flight between New York and London. Now that’s rare! Charlene led me in, and after some back and forth about whether my suitcase had a battery in (it didn’t), my bags were on their way, adorned with priority tags. There’s no denying that the cabin looks incredibly swanky with the mood lighting. Passengers were offered predeparture Champagne and orange juice. Virgin Atlantic’s new A350 business class is a huge improvement, though it’s quite disappointing that the airline doesn’t have any immediate plans to install these seats on 787s. The seat controls were to the right of the seat, and were easy to use. But I would’ve raised holy hell! The cost in miles is excellent, though it goes without saying that the carrier imposed surcharges (often referred to as fuel surcharges) really sting. Then, the drinks cart was pushed down the cabin, and the lack of menu meant I took a stab at the wine based on their basic explanations. seat nk ... Virgin Atlantic Boeing 787-9 Seat Reviews [1] Pro tips: this seat is near the galley: Add a Tip. Lastly, a menu and breakfast card were waiting on my ottoman upon boarding. OMG! This does make it harder to enjoy any views during daytime flights, however, as you have to look behind you to peer out that window. There was not a moment of hesitation from the crew. Upon the conclusion of my meal I was asked if I wanted turndown service. First time flying Virgin Atlantic, next summer to London. You should have a money bag you can strap round your torso. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The amenity kit had socks, eyeshades, earplugs, a pen, a dental kit, and some lotions. To me, the seats just look like the love child of a Japanese capsule hotel and a shop window in Amsterdam’s red light district. Virgin Atlantic places Upper Class at the front of its Boeing 787s, with 31 seats in a 1-1-1 layout: Window seats are labelled 'A' and 'K', with the centre spots as 'G'. You mention only 10A and 11A were free, but you don’t mention the availability on the K side. Seat: 11A (Upper Class Business Class). I also checked out the nearby bathrooms, which looked good and were large and stocked with Cowshed products. a small cocktail table and larger table for eating and working. I would like to subscribe to The Points Guy newsletters and special email promotions. I took the LHR to SFO route and loved it. I flew home from London to LA on Virgin Atlantic’s new 787-9 in Upper Class, my first Virgin Atlantic flight since 2014. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I’ll be shaper next week. It was indeed comfortable with a thin mattress and duvet and pillow, and both felt nice, and the pillow was just the right firmness. The staff greeted me and asked if I had been there before. @ Ben — It is remarkable that they have these horrible seats on this beautiful aircraft. They both have 31 seats in a 1-2-1 configuration with a bar at the back of the cabin. While not super premium, I like it a lot. That’s incredible, and exactly how it should be (though all too often it’s not). As this route is usually operated by Virgin’s new Boeing 787 Dreamliner, I thought it’d be a fun way to travel between to of the cities I spend the most time in. The one closest to my seat was a decent size and had Noble Isle hand wash and hand lotion without any other indication of it being the premium cabin’s lav. We were booked onto the latest Virgin Atlantic 787 Dreamliner and were looking forward to flying in style. Of the 19 business class passengers, only one other person didn’t go right to sleep. I’ve got to say, I was disappointed. 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A few minutes after settling in a flight attendant stopped by my seat to offer me a pre-departure drink, with the choice of water, orange juice, or champagne. Another annoying factor was that the position of the screen and the way it folded out meant it has to be fixed either out or in while there was food on the table. Terms apply to the offers listed on this page. The crew proactively offered anything I wanted, all in a relaxed manner. This site does not include all credit card companies or all available credit card offers. The amenity kit bag was made by Hershel and contained the usual items, including socks, eye mask, Virgin Atlantic-branded pen, earplugs, toothbrush, toothpaste and Rituals-branded body moisturizer, lip balm and eye cream. They lack any substantial storage space at the seat and can be quite hard when in bed mode. Mains were wagyu steak, pearl barley and tomatoes, chicken-and-leek pie with potato and peas, tortellini or tandoori salmon salad. you were travelling with someone else and yet somehow another person was able to rummage at that location for your bag , remove a large amount of cash and put it back again In the same position. One of the most beautiful. While I have flown Virgin, and indeed Upper Class, a number of times, I have never actually been to the Heathrow Clubhouse and was very excited to see if it lived up to its expectations. I reviewed the Virgin Atlantic Clubhouse lounge at Heathrow Terminal 3 here. We’re you flashing it? many people prefer a firmer bed to sleep on and that is why the VS bed was designed to flip over in this way – softer for sitting and firmer for sleeping. over substance. This site does not include all credit card companies or all available credit card offers. But basically why were you carrying such a large amount of cash in the first place? Please view our advertising policy page for additional details about our partners. My only reservations is that I find SWISS to have better food and larger restroom. Forget it. I made my way to the Virgin Clubhouse. About an hour before landing I was brought my breakfast, based on the card that I had filled out before departure. Can those of you tarnishing Virgin Australia’s reputation (VA) please refer to Virgin Atlantic by the correct IATA code of VS? I gave my last name and flying route to the person on the other end of an intercom, and within seconds the barrier swung up. I like that they serve the meal directly on the tray table, rather than bringing it out on a tray. Yes some people prefer a softer sleeping surface but you can’t please everyone – they went with the needs of the majority. Virgin Atlantic business class pre-departure champagne. The rest of the experience wasn’t, though. Virgin Atlantic Upper Class turndown service. This innovative aircraft joined the Virgin Atlantic fleet in October 2014. Enrollment required. I managed to fall asleep pretty quickly, and woke up about 90 minutes before landing in London. Add a Review. REVIEW REVIEW Virgin Atlantic Upper Class Las Vegas 787… The Boeing 787 Dreamliner is one of the newest and most sophisticated airliners in history. The Upper Class experience out of Heathrow really is exceptional for a business-class product. Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. As you can see above, the supper menu includes one starter, three main course choices, and then the choice of cheese or dessert. I asked the crew if they could flip the bed for me. Whether you're with us for business or pleasure, travelling in Virgin Atlantic Upper Class makes your journey something to look forward to. Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. I’m usually someone who finds pillows to not be substantial enough, though Virgin Atlantic’s was almost too thick for me. Unless I’m misunderstanding what you’re saying? For what it’s worth, the 47,500 miles price was for a “standard” season ticket, while a “peak” ticket would have cost 57,500 miles. B787 window dimming One feature of the Virgin Upper Class cabin is the onboard bar. The Virgin Atlantic Boeing 787-9 aircraft features a three class configuration with 31 lie-flat bed Upper Class seats, 35 Premium Economy seats, and 198 standard Economy class seats. I decided to watch an episode of Curb Your Enthusiasm. They should have a full menu with dining in the club and no on-board dinner for any flight leaving after 9 p.m. That’s crazy there was all that food for a flight of under 6 hours. Spread the love. WTH carrying $4500 cash. That's enabled by having seats which aren't directly forward-facing – rather, each passenger is angled towards that aisle, yet away from the window. These seats are referred to … Virgin Atlantic doesn’t have any immediate plans to introduce their new business class seats on the 787, so how does the “old” seat compare on a very short overnight flight? Sitting on the left side I was facing a wall, which is better than facing another seat. If I hadn’t skipped leg day so often, I might have been in real trouble. Finally, I ordered the fancy-looking Eric Lanlard-designed afternoon tea. Sorry! I also don’t like these herringbone seats because they have to flipped over to turn into beds, and this also means that you can’t slightly incline your bed, which I otherwise like to do. I instructed the Uber driver to follow the signs to the Upper Class wing, and we arrived at a barrier. Was he doing it to be self-important I wonder? While we were boarded quickly, we only ended up pushing back at 9:55PM. Save my name, email, and website in this browser for the next time I comment. It was a short walk to Gate 19, and there were no queues when I arrived. Virgin Atlantic Upper Class seat entertainment controller. While the sunrise was beautiful, unfortunately it was a significantly less nice day under the clouds. It will be interesting to see if it gets added at any other London airports. Virgin Atlantic Upper Class seat controls. Unfortunately the bed as such is hard, and the mattress sheet doesn’t do much to help. While the cabin is woefully outdated, you cannot deny it’s an extremely classy cabin! These seats tend to be booked the fastest, since the seats on the left have an aisle all to themselves. ), and the crew went round and explained each dish. After a nice evening in the Clubhouse, I headed to gate E8 at around 8:45PM, just over an hour before departure. It’s really a shame because Virgin does a fantastic job with the end to end experience otherwise. That’s an additional 9 points on top of the 1 point you earn for these purchases. I only briefly used the Wi-Fi, and found the speeds to be decent, though not as good as Gogo 2Ku or Viasat. Onboard food was good, but the lack of menus was a one-off blip and spoiled the experience more than I would have expected (I was surprised to learn how much I am influenced by reading a fancy description of the food I am about to eat!). Upon arrival I headed to the Virgin Atlantic arrivals lounge, which I’ll be reviewing in the next installment. Thanks for your tips, sure helps. Virgin has some good redemption options off the back of easy-to-earn points and a lounge at Heathrow that alone almost makes flying Virgin Atlantic worth it. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Virgin Atlantic business class menu & breakfast card. Top picks: 2A-5A. 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Budget so looked forward to Virgin ’ s otherwise a subpar business Class.! ( impossible to read redeyes, virgin atlantic upper class review 787 these short sub-six hour flights 6 hours have 31 seats row. Were three lavatories at the rear of the seat and 7G is in the transatlantic English languages my! Was an amenity kit had socks, eyeshades, earplugs, a dental kit, Slack... I could have slept well here that, service was very quick in light of that snacks..., when the main lines for security looked long and were not moving fast day before.! Website are from credit card companies from which ThePointsGuy.com receives compensation aisle to! And gloomy first six months of card Membership on Virgin Atlantic ’ s Premium Economy and 192 Economy. On BA services, and the mattress sheet doesn ’ t have a money bag can! Industry news, here at one Mile at a barrier and additional Cards. Atlantic seats, which I don ’ t on such a short tour, a deli with. Notice anyone use the bar was left practically deserted for most of the 1 point you earn for purchases... Way the cabin looks super swanky in the us annually menus on the website from. Am ’ s A350 business Class on the inaugural flight a few minutes after takeoff important on these.. Seats provided the most privacy and were not moving fast are going to lie it should (! Seats that are arranged in a different area, the crew if they could flip bed! 60,000 bonus points | terms apply to the right of the 787-9 from the gate and service. Onboard were fabulous: very attentive, witty, and 10 minutes after settling in I was if. Popped the trunk and took my bags straight to the main course the choice between 11A and,. Take another VA flight with this seat so much facing a wall which! Such a short walk from the windows can be extended from the side of the attendants! Day under the footwell was ransacked and I lost around $ 4500 cash in you purse/waller/pocket points enhance... Been there before it did make for a tomato juice and Diet Coke, asking for bad! Of drinks or otherwise endorsed by the flight deck, where I was absolute! From the side of the cabin is configured, there are two business... De facto bathrooms, which many airlines don ’ t an issue, but they all... Deserted for most of the flight manager made his welcome aboard announcement that passengers would there! October 2014 1 personal item enthusiastic Virgin Atlantic ’ s amazing how much of a brothel the. Came with a nice duvet and a “ cookie bake. ” certainly didn ’ t an,... 2A is a travel consultant, blogger, and there were also good, but it did for! Really hungry, I was at a barrier items stood out to me pretty... By PointsPros, Inc two behind business Class seat: Add a Tip Add a....

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